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Patients - Frequently Asked Questions

 

 

Q. What if I have had credit problems?

Health One has the ability to work with a variety of credit types.  Health One’s patient processing software will accurately process your information and locate financing programs that meet your specific needs.

 

Q. What will my interest rate be?

The interest rate and terms that you receive through our service are based on your credit history and current financial situation.  As with any financing program, the better your credit, the better the rate that you will potentially receive.

 

Q. Is there a pre-payment penalty?

No.  There are no prepayment penalties with the Health One Card.

 

 
 
 
 
 
 

 

Q. Does it cost anything to apply?

Applying with Health One is free, and there is no obligation to use your account if you are approved.

 

Q. What if I have not selected a physician?

Although it helps expedite the process, Health One does not require your physician to be registered with our program in order to utilize our services.

 

Q. How do I get more information?

The Health One website is filled with valuable information to help you make an informed decision about your medical surgery financing.  If you have additional questions, please email us your questions @ customer.support@HealthOne-Financial.com, or you can call our customer service department at 888-748-3621.

 
 
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